Payment Terms

Last Updated: February 27, 2026

These Payment Terms govern billing, invoicing, and payment obligations for services provided through the Lonesyte platform.

1. Subscription Plans

  • Subscription plans are billed in advance on a monthly or annual basis.
  • All subscription fees are non-refundable unless otherwise required by law.
  • Subscriptions renew automatically unless canceled before the renewal date.

2. Task-Based Charges

  • Cultural task engagements may require upfront payment or invoice-based billing depending on the plan selected.
  • Pricing is determined by scope, urgency, complexity, and expertise required.
  • Additional work beyond agreed scope may incur additional charges.

3. Enterprise Agreements

Enterprise clients may operate under custom agreements including:

  • Annual or multi-year commitments
  • Net 15 or Net 30 invoice terms
  • Custom billing schedules
  • SLA-backed service levels

Enterprise agreements override standard subscription billing where applicable.

4. Accepted Payment Methods

Lonesyte accepts:

  • Credit and debit cards
  • ACH transfers
  • Wire transfers (enterprise clients)

Payment method availability may vary by region.

5. Late Payments

Failure to remit payment by the due date may result in:

  • Suspension of access to services
  • Delayed task processing
  • Additional fees where permitted by law

Lonesyte reserves the right to suspend services until outstanding balances are resolved.

6. Taxes and Currency

  • All fees are denominated in USD unless otherwise agreed in writing.
  • Clients are responsible for any applicable taxes, duties, or international transfer fees.

7. Billing Disputes

  • Clients must notify Lonesyte of any billing disputes within 7 days of invoice receipt.
  • Failure to notify within this period constitutes acceptance of the invoice.

8. Modifications to Payment Terms

  • Lonesyte reserves the right to modify these Payment Terms at any time. Updated terms will be published on this page.