Payment Terms
Last Updated: February 27, 2026
These Payment Terms govern billing, invoicing, and payment obligations for services provided through the Lonesyte platform.
1. Subscription Plans
- Subscription plans are billed in advance on a monthly or annual basis.
- All subscription fees are non-refundable unless otherwise required by law.
- Subscriptions renew automatically unless canceled before the renewal date.
2. Task-Based Charges
- Cultural task engagements may require upfront payment or invoice-based billing depending on the plan selected.
- Pricing is determined by scope, urgency, complexity, and expertise required.
- Additional work beyond agreed scope may incur additional charges.
3. Enterprise Agreements
Enterprise clients may operate under custom agreements including:
- Annual or multi-year commitments
- Net 15 or Net 30 invoice terms
- Custom billing schedules
- SLA-backed service levels
Enterprise agreements override standard subscription billing where applicable.
4. Accepted Payment Methods
Lonesyte accepts:
- Credit and debit cards
- ACH transfers
- Wire transfers (enterprise clients)
Payment method availability may vary by region.
5. Late Payments
Failure to remit payment by the due date may result in:
- Suspension of access to services
- Delayed task processing
- Additional fees where permitted by law
Lonesyte reserves the right to suspend services until outstanding balances are resolved.
6. Taxes and Currency
- All fees are denominated in USD unless otherwise agreed in writing.
- Clients are responsible for any applicable taxes, duties, or international transfer fees.
7. Billing Disputes
- Clients must notify Lonesyte of any billing disputes within 7 days of invoice receipt.
- Failure to notify within this period constitutes acceptance of the invoice.
8. Modifications to Payment Terms
- Lonesyte reserves the right to modify these Payment Terms at any time. Updated terms will be published on this page.